Terms of Service

These Terms of Service ("Agreement") constitute a legally binding contract between you, whether as an individual or on behalf of a legal entity ("Client," "you," or "your"), and CREAITOR Labs EOOD, trading as veasybility.io ("Company," "we," "us," or "our"), registered in Bulgaria under VAT number BG208832093, with registered address at bul. Knyaz Aleksandar Dondukov 79, Floor 7, Apt. 7, Sofia 1504, Bulgaria.

By creating an account, accessing the platform, or using any of our Services, you represent and warrant that: (i) you are at least 18 years of age; (ii) you have the legal capacity to enter into binding agreements; (iii) if acting on behalf of an entity, you have full authority to bind that entity to this Agreement; and (iv) your use of the Services complies with all applicable laws in your jurisdiction.

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or platform notification no fewer than fourteen (14) days prior to their effective date. Continued use of the Services following such notice constitutes your acceptance of the revised Terms.

veasybility.io provides a subscription-based Software-as-a-Service ("SaaS") platform that: (i) analyzes the AI search visibility and basic SEO health of websites; (ii) generates optimization recommendations and ready-to-use content files; (iii) produces AI-assisted blog content; and (iv) optionally publishes content to third-party platforms via API integrations provided by the Client (collectively, the "Services").

The Services are provided on a tiered subscription basis (LITE, SMART, PRO). The scope, features, deliverables, and content generation limits available to each Client are determined by the subscription plan selected at the time of purchase and are subject to change with reasonable notice.

We reserve the right to modify, suspend, or discontinue any feature or component of the Services at any time, provided that we will use reasonable efforts to notify Clients of material changes in advance.

veasybility.io makes no warranty, representation, or guarantee that: (i) the use of any generated content will result in the Client's website or business being cited, mentioned, recommended, or referenced by any artificial intelligence system or search engine; (ii) any particular AI visibility score, SEO ranking, or discoverability outcome will be achieved or maintained; (iii) the generated content is accurate, complete, factually correct, current, or suitable for the Client's specific business needs or applicable regulations; or (iv) the implementation of any recommendation will produce measurable improvements in AI search visibility or search engine rankings.

The Client understands and accepts that: (a) artificial intelligence search systems and search engines operate on proprietary algorithms that change frequently and without notice; (b) veasybility.io has no control over, affiliation with, or access to these third-party systems; (c) citation, recommendation, or ranking by any AI system or search engine is entirely at the discretion of such systems and cannot be guaranteed by any party; and (d) the landscape of AI search and SEO is rapidly evolving.

All AI-generated content — including but not limited to llms.txt files, robots.txt configurations, schema markup, meta descriptions, FAQ content, and blog posts — is provided for informational and optimization purposes only and does not constitute professional, legal, medical, financial, or technical advice. The Client bears sole and exclusive responsibility for reviewing, validating, testing, and implementing any such content.

AI Service Dependency: The content generation functionality of veasybility.io relies on third-party AI services, including Anthropic's Claude API. veasybility.io does not control the availability, output quality, accuracy, or continuity of these services. In the event that a third-party AI service becomes unavailable, changes its functionality, or produces unexpected results, veasybility.io shall not be liable for any resulting failure to generate content or for the quality of any content generated.

Client Responsibility for Published Content: The Client is solely and fully responsible for any AI-generated content they choose to publish, distribute, or otherwise make available, whether manually or via the auto-publish feature. Once such content is published, the Client assumes complete responsibility and liability for it as if the Client had authored it themselves. Before publishing, the Client must independently verify that the content is lawful and that the Client holds all rights, licenses, permissions, and authorizations required to publish and use it. veasybility.io does not review, approve, or monitor the content Clients publish and accepts no responsibility for it.

By enabling the auto-publish feature and providing API credentials, the Client expressly acknowledges and agrees to all of the following:

(a) Client Authorization: The Client represents and warrants that they are fully authorized to grant veasybility.io access to their website, platform, or repository, and that such access does not violate any third-party terms of service, contractual obligation, or applicable law.

(b) Content Review Responsibility: The Client is solely responsible for reviewing all AI-generated content before it is published. veasybility.io shall not be liable for any content published to the Client's platform, regardless of whether it was published as a draft or live.

(c) Platform Compliance: The Client is solely responsible for ensuring that any content published via the auto-publish feature complies with the terms of service of the target platform and all applicable laws and regulations.

(d) Risk of Errors: The Client acknowledges that automated publishing via API may result in errors, duplicate content, formatting issues, unintended publication, or other technical problems. veasybility.io shall not be liable for any damages arising from the use of the auto-publish feature.

(e) Credential Security: The Client is solely responsible for the security of API credentials provided to veasybility.io. veasybility.io stores credentials in encrypted form and does not use them for any purpose other than the auto-publish feature.

(f) Revocation of Access: The Client may revoke API access at any time by removing credentials from their veasybility.io account settings or by revoking the relevant API tokens directly on the target platform.

veasybility.io, its officers, directors, employees, agents, and service providers shall not be liable for any: (i) indirect, incidental, special, consequential, or punitive damages; (ii) loss of profits, revenue, business opportunities, or anticipated savings; (iii) loss of data, content, or goodwill; (iv) service interruptions or platform downtime; (v) errors or omissions in AI-generated content; (vi) damages arising from the use of the auto-publish or API integration features; (vii) SEO penalties or search ranking changes; or (viii) any other losses arising out of or in connection with the use of the Services.

The limitations set forth in this Section shall not apply to liability arising from: (i) gross negligence or willful misconduct by veasybility.io; (ii) death or personal injury caused by veasybility.io's negligence; or (iii) any liability that cannot be excluded or limited under applicable mandatory law.

veasybility.io endeavors to maintain platform availability on a commercially reasonable basis. However, the Client acknowledges that the platform may be temporarily unavailable due to maintenance, infrastructure failures, third-party service disruptions, or circumstances beyond veasybility.io's reasonable control.

Force Majeure: veasybility.io shall not be liable for any failure or delay in performance resulting from circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, government actions, pandemics, failure of third-party APIs (including AI model providers), cyberattacks, or internet failures.

veasybility.io does not guarantee any specific uptime percentage. Temporary unavailability shall not constitute a breach of this Agreement and shall not entitle the Client to any refund or compensation.

The Client is solely responsible for: (a) the accuracy, legality, and completeness of all information provided to the platform; (b) reviewing all AI-generated content prior to implementation or publication; (c) ensuring that any content implemented or published complies with applicable laws and third-party terms of service; and (d) maintaining the security of account credentials and API tokens.

The Client agrees not to:

(i) Resell or Redistribute: Use the Services, or any content, reports, or files generated by the platform, for the purpose of reselling, white-labeling, repackaging, or otherwise offering to third parties as the Client's own product or service, whether for profit or otherwise, without the prior written consent of veasybility.io. This includes but is not limited to: operating an agency offering "AI visibility optimization" powered by veasybility.io without disclosure; charging clients for deliverables generated by veasybility.io; and sublicensing access to the platform.

(ii) Abuse or Harassment: Use the Services in a manner that is abusive, harassing, threatening, or otherwise objectionable toward veasybility.io's staff, support team, or other users. veasybility.io reserves the right to terminate access to any Client whose conduct is deemed, at veasybility.io's sole discretion, to be excessively disruptive, abusive, or damaging to the experience of using the platform.

(iii) Unlawful Use: Use the Services for any purpose that violates applicable law, including intellectual property infringement, fraud, or data protection violations.

(iv) Platform Interference: Attempt to reverse-engineer the platform's methodologies, scrape data, introduce malicious code, or interfere with the integrity or performance of the platform.

(v) Misrepresentation: Provide false or misleading information during onboarding or account setup that results in the generation of inaccurate or harmful content.

(vi) Illegal, Harmful, or Unethical Content: Use the Services to generate, produce, request, store, or publish any content that is illegal, harmful, exploitative, or unethical. This includes, without limitation, child sexual abuse material (CSAM) or any content that sexualizes, endangers, or exploits minors; content promoting terrorism, violent extremism, human trafficking, or the sexual exploitation of any person; and content that infringes the rights of others or that the Client is not legally entitled or licensed to publish. The Client is solely responsible for determining the legality of, and securing any license required for, the content they generate and publish. Any such use will result in immediate termination of access without refund and may be reported to the competent law enforcement authorities.

Subscription fees are billed in advance on a monthly or annual basis. All fees are exclusive of applicable taxes including VAT where applicable.

Annual subscriptions are billed as a single upfront payment covering twelve (12) months. Clients on annual plans who cancel voluntarily are not entitled to a refund for the unused portion of the annual term.

Monthly subscriptions may be cancelled at any time and will not renew following the end of the current billing period. veasybility.io does not offer refunds for partially used monthly periods.

veasybility.io reserves the right to suspend or terminate access in the event of non-payment, repeated chargebacks, or violation of these Terms.

Price Changes: veasybility.io reserves the right to adjust subscription prices at any time. Clients will be notified of any price increase no fewer than thirty (30) days prior to the change taking effect. Continued use of the Services following such notice constitutes acceptance of the new pricing. If a Client does not accept the new pricing, they may cancel their subscription before the change takes effect.

Material Cost Increases: veasybility.io's Services rely on third-party infrastructure, including AI model APIs (such as Anthropic's Claude API), hosting providers, and other technology services. In the event that the cost of such third-party services increases materially — meaning a sustained increase that significantly affects the unit economics of delivering the Services — veasybility.io reserves the right to either: (a) adjust subscription prices with thirty (30) days' notice; or (b) discontinue the affected feature or the Services entirely, with thirty (30) days' notice. In the event of full discontinuation, Clients on annual plans shall be entitled to a pro-rata refund for the unused portion of their prepaid annual subscription.

Either party may terminate this Agreement at any time by providing written notice. Upon voluntary termination by the Client, access will cease at the end of the current billing period. No refunds are issued for the remaining unused portion of a monthly period. Annual subscribers who voluntarily cancel are not entitled to a pro-rata refund.

Termination by veasybility.io for Cause: veasybility.io may immediately suspend or terminate the Client's account without prior notice and without any obligation to issue a refund in the event of: (a) material breach of this Agreement, including violation of the Acceptable Use Policy in Section 7; (b) suspected fraudulent, abusive, or illegal activity; (c) non-payment of fees; (d) use of the platform in a manner that threatens the security or integrity of veasybility.io's infrastructure; or (e) conduct that veasybility.io determines, at its sole discretion, to be damaging to the platform, its users, or its reputation.

Termination by veasybility.io for Convenience: veasybility.io may terminate this Agreement without cause upon thirty (30) days' written notice. In such case: (i) monthly subscribers will retain access until the end of their current billing period and will not be charged for the next period; (ii) annual subscribers will receive a pro-rata refund for the unused full months remaining in their annual term, calculated from the date of termination.

Termination due to Material Cost Increase: As described in Section 8, if veasybility.io elects to discontinue the Services due to a material increase in third-party costs, annual subscribers shall be entitled to a pro-rata refund for the unused portion of their prepaid annual subscription. Monthly subscribers will not be charged beyond their current billing period.

Upon termination for any reason, the Client should immediately revoke any API credentials provided to veasybility.io on the relevant third-party platforms.

All rights, title, and interest in and to the veasybility.io platform — including its software, algorithms, scanning methodologies, user interface, trademarks, and branding — are and shall remain the exclusive property of CREAITOR Labs EOOD.

AI-generated content produced by the platform on behalf of the Client is provided for the Client's use in connection with their own business only. The Client may not resell, redistribute, or sublicense such content without the prior written consent of veasybility.io, as further described in Section 7.

Subject to compliance with this Agreement and payment of applicable fees, veasybility.io grants the Client a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for their own internal business purposes during the subscription term.

veasybility.io processes personal data in accordance with its Privacy Policy, available at veasybility.io/privacy. The Client, by using the Services, consents to such processing as described therein.

The Client acknowledges that business information provided during onboarding will be used as input to AI content generation prompts processed by Anthropic's Claude API, and consents to such use.

API Credentials: veasybility.io treats all API credentials provided by the Client as strictly confidential. Such credentials are stored in encrypted form and used solely for the auto-publish feature.

This Agreement shall be governed by and construed in accordance with the laws of the Republic of Bulgaria, without regard to its conflict of law principles.

Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the competent courts located in Sofia, Republic of Bulgaria.

For Clients located in the European Union: nothing in this Agreement affects your rights under mandatory consumer protection laws of your country of residence.

Entire Agreement: This Agreement, together with the Privacy Policy, constitutes the entire agreement between the parties and supersedes all prior negotiations and agreements.

Severability: If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

No Waiver: The failure of either party to enforce any right or provision shall not constitute a waiver of such right or provision.

Assignment: The Client may not assign or transfer any rights or obligations under this Agreement without the prior written consent of veasybility.io.

Contact: CREAITOR Labs EOOD, bul. Knyaz Aleksandar Dondukov 79, Floor 7, Apt. 7, Sofia 1504, Bulgaria. VAT: BG208832093. Email: support@veasybility.io